Order processing
Orders are processed and shipped from Hong Kong within 1–3 business days. Once your order ships, you'll receive a tracking number by email. We don't ship to P.O. boxes.
Shipping methods
| Country | Shipping rates | Free shipping |
|---|---|---|
| Åland Islands | From 5 EUR | Over 80 EUR |
| Albania | From 400 ALL | Over 9,500 ALL |
| Algeria | From 800 DZD | Over 16,000 DZD |
| Andorra | From 5 EUR | Over 80 EUR |
| Angola | From 4,000 AOA | Over 65,000 AOA |
| Argentina | From 8,000 ARS | Over 140,000 ARS |
| Armenia | From 1,500 AMD | Over 25,000 AMD |
| Ascension | From 4 SHP | — |
| Australia | From 6 AUD | Over 70 AUD |
| Austria | From 6 EUR | — |
| Azerbaijan | From 8 AZN | Over 120 AZN |
| Bahamas | From 6 BSD | — |
| Bahrain | From 3 BHD | — |
| Bangladesh | From 600 BDT | Over 6,000 BDT |
| Barbados | From 10 BBD | Over 140 BBD |
| Belarus | From 20 BYN | — |
| Belgium | From 5 EUR | Over 80 EUR |
| Benin | From 2,500 XOF | Over 40,000 XOF |
| Bermuda | From 6 BMD | — |
| Bhutan | From 300 BTN | Over 2,500 BTN |
| Bolivia | From 60 BOB | — |
| Bosnia and Herzegovina | From 10 BAM | Over 200 BAM |
| Botswana | From 80 BWP | — |
| Brazil | From 25 BRL | — |
| Brunei Darussalam | From 6 BND | Over 60 BND |
| Bulgaria (Rep.) | From 8 BGN | Over 120 BGN |
| Burkina Faso | From 2,500 XOF | Over 40,000 XOF |
| Burundi | From 15,000 BIF | Over 225,000 BIF |
| Cambodia | From 15,000 KHR | Over 100,000 KHR |
| Cameroon | From 3,000 XAF | Over 40,000 XAF |
| Canada | From 8 CAD | Over 130 CAD |
| Cape Verde | From 500 CVE | Over 7,000 CVE |
| Caribbean Netherlands | From 4 USD | Over 50 USD |
| Caroline Islands | From 5 USD | Over 70 USD |
| Cayman Islands | From 5 KYD | — |
| Central African Rep. | From 3,000 XAF | Over 52,500 XAF |
| Chad | From 2,500 XAF | Over 40,000 XAF |
| Chile | From 10,000 CLP | — |
| Chinese Mainland | From 20 CNY | Over 200 CNY |
| Christmas Island | From 6 AUD | Over 100 AUD |
| Cocos (Keeling) Islands | From 6 AUD | Over 100 AUD |
| Colombia | From 15,000 COP | Over 300,000 COP |
| Comoros | From 2,500 KMF | Over 50,000 KMF |
| Congo (Rep.) | From 3,000 XAF | Over 40,000 XAF |
| Cook (or Hervey) Islands | From 10 NZD | — |
| Costa Rica | From 2,500 CRC | — |
| Côte d'Ivoire (Rep.) | From 3,500 XOF | Over 52,500 XOF |
| Croatia | From 9 EUR | — |
| Curaçao | From 8 ANG | Over 90 ANG |
| Cyprus | From 5 EUR | Over 100 EUR |
| Czech Rep. | From 120 CZK | Over 2,400 CZK |
| Democratic Republic of the Congo | From 10,000 CDF | Over 110,000 CDF |
| Denmark | From 40 DKK | — |
| Djibouti | From 1,000 DJF | Over 17,000 DJF |
| Ecuador | From 5 USD | Over 115 USD |
| Egypt | From 300 EGP | Over 4,750 EGP |
| El Salvador | From 5 USD | Over 95 USD |
| Equatorial Guinea | From 3,000 XAF | Over 52,500 XAF |
| Eritrea | From 80 ERN | Over 1,100 ERN |
| Estonia | From 5 EUR | Over 60 EUR |
| Eswatini | From 80 SZL | Over 1,200 SZL |
| Ethiopia | From 800 ETB | Over 11,000 ETB |
| Falkland Islands | From 3 FKP | Over 55 FKP |
| Faröe Islands | From 50 DKK | — |
| Fiji | From 12 FJD | — |
| Finland | From 5 EUR | Over 80 EUR |
| France | From 4 EUR | Over 60 EUR |
| French Guiana | From 5 EUR | Over 100 EUR |
| French Polynesia | From 500 XPF | Over 9,500 XPF |
| French Southern Territories | From 4 EUR | Over 60 EUR |
| French West Indies (Guadeloupe) | From 5 EUR | Over 100 EUR |
| French West Indies (Martinique) | From 5 EUR | Over 100 EUR |
| Gabon | From 3,000 XAF | Over 40,000 XAF |
| Gambia | From 400 GMD | Over 5,500 GMD |
| Georgia | From 12 GEL | Over 180 GEL |
| Germany | From 4 EUR | Over 60 EUR |
| Ghana | From 60 GHS | Over 1,100 GHS |
| Gibraltar | From 3 GIP | Over 35 GIP |
| Greece | From 8 EUR | Over 80 EUR |
| Greenland | From 60 DKK | — |
| Guam | From 5 USD | Over 70 USD |
| Guatemala | From 40 GTQ | Over 900 GTQ |
| Guernsey | From 3 GBP | Over 55 GBP |
| Guinea-Bissau | From 2,500 XOF | Over 40,000 XOF |
| Guyana | From 1,000 GYD | Over 15,000 GYD |
| Haiti | From 600 HTG | Over 9,000 HTG |
| Honduras (Rep.) | From 120 HNL | Over 1,900 HNL |
| Hong Kong | From 20 HKD | Over 200 HKD |
| Hungary | From 2,000 HUF | Over 30,000 HUF |
| Iceland | From 800 ISK | Over 9,000 ISK |
| India | From 400 INR | Over 4,500 INR |
| Indonesia | From 60,000 IDR | Over 500,000 IDR |
| Iraq | From 8,000 IQD | Over 150,000 IQD |
| Ireland | From 5 EUR | Over 80 EUR |
| Isle of Man | From 3 GBP | Over 55 GBP |
| Israel | From 15 ILS | Over 275 ILS |
| Italy | From 5 EUR | Over 80 EUR |
| Jamaica | From 1,000 JMD | Over 18,000 JMD |
| Japan | From 600 JPY | Over 4,000 JPY |
| Jersey | From 3 GBP | Over 55 GBP |
| Jordan | From 3 JOD | Over 35 JOD |
| Kazakhstan | From 1,500 KZT | Over 22,500 KZT |
| Kenya | From 600 KES | Over 9,000 KES |
| Korea | From 4,000 KRW | Over 40,000 KRW |
| Kosovo | From 6 EUR | — |
| Kuwait | From 2 KWD | Over 23 KWD |
| Kyrgyzstan | From 400 KGS | Over 6,000 KGS |
| Lao People's Dem. Rep. | From 100,000 LAK | Over 1,600,000 LAK |
| Latvia | From 5 EUR | Over 80 EUR |
| Lebanon | From 400,000 LBP | Over 6,500,000 LBP |
| Lesotho | From 100 LSL | — |
| Liberia | From 1,000 LRD | Over 13,000 LRD |
| Libya | From 30 LYD | Over 450 LYD |
| Liechtenstein | From 5 CHF | Over 95 CHF |
| Lithuania | From 5 EUR | Over 60 EUR |
| Luxembourg | From 5 EUR | Over 80 EUR |
| Macao | From 20 MOP | Over 200 MOP |
| Madagascar | From 25,000 MGA | Over 300,000 MGA |
| Malawi | From 10,000 MWK | Over 160,000 MWK |
| Malaysia | From 10 MYR | Over 100 MYR |
| Maldives | From 80 MVR | Over 1,100 MVR |
| Mali | From 3,000 XOF | Over 40,000 XOF |
| Malta | From 6 EUR | Over 60 EUR |
| Mariana Islands | From 5 USD | Over 70 USD |
| Marshall Islands | From 5 USD | Over 70 USD |
| Mauritania | From 200 MRU | Over 2,750 MRU |
| Mauritius | From 250 MUR | Over 3,250 MUR |
| Mayotte | From 4 EUR | Over 60 EUR |
| Mexico | From 80 MXN | Over 1,600 MXN |
| Moldova | From 80 MDL | Over 1,200 MDL |
| Monaco | From 4 EUR | Over 60 EUR |
| Mongolia | From 20,000 MNT | Over 250,000 MNT |
| Montenegro | From 5 EUR | Over 80 EUR |
| Morocco | From 50 MAD | Over 850 MAD |
| Mozambique | From 300 MZN | Over 4,500 MZN |
| Myanmar | From 10,000 MMK | Over 100,000 MMK |
| Namibia | From 100 NAD | Over 1,900 NAD |
| Nauru | From 10 AUD | — |
| Nepal | From 800 NPR | Over 11,000 NPR |
| Netherlands | From 4 EUR | Over 40 EUR |
| New Caledonia | From 500 XPF | Over 9,500 XPF |
| New Zealand | From 6 NZD | Over 120 NZD |
| Nicaragua | From 200 NIO | Over 2,750 NIO |
| Niger | From 3,000 XOF | Over 40,000 XOF |
| Nigeria | From 8,000 NGN | Over 100,000 NGN |
| Niue | From 6 NZD | Over 120 NZD |
| Norfolk Islands | From 6 AUD | Over 100 AUD |
| North Macedonia | From 250 MKD | Over 5,000 MKD |
| Norway | From 40 NOK | Over 900 NOK |
| Oman | From 1 OMR | Over 10 OMR |
| Pakistan | From 1,500 PKR | Over 20,000 PKR |
| Panama (Rep.) | From 5 USD | Over 70 USD |
| Papua New Guinea | From 30 PGK | — |
| Paraguay | From 40,000 PYG | Over 700,000 PYG |
| Peru | From 20 PEN | Over 325 PEN |
| Philippines | From 200 PHP | Over 1,500 PHP |
| Poland | From 20 PLN | — |
| Portugal | From 5 EUR | Over 100 EUR |
| Puerto Rico | From 5 USD | Over 70 USD |
| Qatar | From 15 QAR | Over 250 QAR |
| Réunion | From 4 EUR | Over 60 EUR |
| Romania | From 35 RON | Over 525 RON |
| Russia | From 300 RUB | Over 6,000 RUB |
| Rwanda (Rep.) | From 8,000 RWF | Over 110,000 RWF |
| Samoa (U.S.A. Territory) | From 5 USD | Over 70 USD |
| San Marino | From 4 EUR | Over 60 EUR |
| Sao Tomé and Principe | From 120 STN | Over 1,500 STN |
| Saudi Arabia | From 30 SAR | Over 275 SAR |
| Senegal | From 3,000 XOF | Over 52,500 XOF |
| Serbia | From 500 RSD | Over 7,000 RSD |
| Seychelles | From 80 SCR | Over 1,000 SCR |
| Sierra Leone | From 5 USD | Over 70 USD |
| Singapore | From 4 SGD | Over 30 SGD |
| Sint Maarten | From 8 ANG | Over 90 ANG |
| Slovakia | From 5 EUR | Over 80 EUR |
| Slovenia | From 5 EUR | Over 60 EUR |
| Solomon Islands | From 50 SBD | — |
| South Africa | From 80 ZAR | Over 1,200 ZAR |
| Spain | From 5 EUR | Over 60 EUR |
| Spitsbergen (Svalbard) | From 40 NOK | Over 450 NOK |
| Sri Lanka | From 2,000 LKR | Over 32,500 LKR |
| St. Barthélemy | From 4 EUR | Over 60 EUR |
| St. Christopher (St. Kitts) and Nevis | From 16 XCD | — |
| St. Helena | From 4 SHP | — |
| St. Martin | From 4 EUR | Over 60 EUR |
| St. Pierre & Miquelon | From 4 EUR | Over 60 EUR |
| Suriname | From 200 SRD | Over 3,500 SRD |
| Sweden | From 60 SEK | Over 900 SEK |
| Switzerland | From 5 CHF | Over 75 CHF |
| Taiwan | From 150 TWD | Over 1,500 TWD |
| Tajikistan | From 40 TJS | Over 650 TJS |
| Tanzania (United Rep.) | From 12,000 TZS | Over 190,000 TZS |
| Thailand | From 100 THB | Over 1,000 THB |
| Timor-Leste (Dem. Rep.) | From 7 USD | — |
| Togo | From 3,000 XOF | Over 40,000 XOF |
| Tokelau | From 6 NZD | Over 120 NZD |
| Tonga | From 12 TOP | Over 170 TOP |
| Tortola, British Virgin Islands | From 7 USD | — |
| Trinidad and Tobago | From 40 TTD | Over 650 TTD |
| Tristan da Cunha | From 4 SHP | — |
| Tunisia | From 15 TND | Over 275 TND |
| Turkey | From 250 TRY | Over 4,500 TRY |
| Turkmenistan | From 20 TMT | Over 250 TMT |
| Uganda | From 20,000 UGX | Over 275,000 UGX |
| Ukraine | From 200 UAH | Over 3,250 UAH |
| United Arab Emirates | From 15 AED | Over 175 AED |
| United Kingdom | From 3 GBP | Over 55 GBP |
| United States | From 7 USD | Over 110 USD |
| Uruguay | From 200 UYU | Over 2,750 UYU |
| Uzbekistan | From 60,000 UZS | Over 600,000 UZS |
| Vanuatu | From 600 VUV | Over 9,000 VUV |
| Vatican | From 6 EUR | — |
| Venezuela (Bolivarian Rep.) | From 4,000 VES | Over 70,000 VES |
| Viet Nam | From 80,000 VND | Over 600,000 VND |
| Virgin Islands (U.S.A.) | From 5 USD | Over 70 USD |
| Wallis and Futuna Islands | From 700 XPF | — |
| Zambia | From 100 ZMW | Over 1,300 ZMW |
| Zimbabwe | From 5 USD | Over 70 USD |
Don't see your country listed at checkout? Email us at hello@purringlotus.com and we'll see what we can arrange.
Customs, duties & taxes
For all destinations except the United States, we ship Delivery Duty Unpaid (DDU), including the EU. Any import duties, taxes (VAT/GST), or courier handling fees charged by your country are not included in your order total. These are your responsibility and may be collected by your local customs authority or courier before or upon delivery.
For the United States, we ship Delivery Duty Paid (DDP) via Quantium. We cover any applicable US import duties and tariffs, so you won't be asked to pay additional customs charges on delivery.
Tracking your order
Your shipping confirmation email will include a tracking number and a link to track your shipment. If you need to track it manually, you can use the carrier's tracking page below.
- Hong Kong: SF Express
- United States: ShipAny Tracking
- International: Hong Kong Post
Undeliverable or returned packages
If a package is returned to us because the delivery address was incorrect, the parcel was unclaimed, or customs charges were refused, we'll contact you once it arrives back to discuss either reshipping or a refund, where applicable. Reshipping requires payment of a new shipping charge.
Need help?
If your order hasn't arrived within the estimated timeframe, or your tracking hasn't updated for an extended period, check your tracking link first. If you still need help, or your parcel appears to be lost, email us at hello@purringlotus.com with your order number and we'll look into it.